Hours of Operation

Grand Koi operates under a strict appointment-only policy for all facility visits. Walk-in visits are not permitted under any circumstances. This policy is essential to maintain the health of our koi, ensure controlled access to our facility, and provide each visitor with dedicated expert attention.

All visitors must schedule and receive confirmation of an appointment in advance before arriving. Any unannounced visits will not be accommodated.

We strongly advise contacting our team prior to your visit to secure a confirmed time slot. Your cooperation is appreciated in helping us maintain our standards of quality, safety, and service.